Privacy Policy

At FixBay, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or use our repair services.

1. Information We Collect

We may collect the following types of information:

Personal details: Name, phone number, email address, and home address (if needed for pickup/delivery services).
Device information: Brand, model, issue reported, and repair history.
Payment information: Used for transactions (we do not store credit/debit card details).
Website usage: IP address, browser type, and pages visited (for website performance and analytics).

2. How We Use Your Information

We use your information to:

Provide repair and customer support services
Contact you regarding your device or appointment
Issue invoices, warranties, or receipts
Improve our services and user experience
Send updates or promotions (only if you’ve opted in)

3. Data Protection & Security

We take your privacy seriously. Your information is stored securely and accessed only by authorized personnel. We do not sell, rent, or share your personal data with third parties, except when required by law.

4. Your Data, Your Rights

You have the right to:

* Request access to the personal data we hold about you
* Correct any inaccurate information
* Request deletion of your personal data (where legally applicable)

To exercise these rights, please contact us.

5. Cookies & Website Tracking

Our website may use cookies to improve user experience and analyze traffic. You can control cookie preferences through your browser settings.

6. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

If you have any questions or concerns about your privacy, contact us now.